Inspired by Swiss Design, FAQx's visual language utilizes a bold typography palette and a blue-based color scheme to convey a sense of authority and credibility. Softer forms, round edges, and illustrations balance this authoritative look, enhancing the product's human nature. Color was used thoughtfully as a wayfinding element in order to guide users towards the information they seek, with the blue shade deepening as they progress, creating a funnel-like experience.

FAQx features a powerful search engine that helps users efficiently locate accurate government entities and information. The prominent search bar on the site allows for easy filtering and navigation, ensuring a seamless user experience. Additionally, I implemented convenient location shortcuts on the homepage based on most searched cities, providing quick access to relevant specific government agencies and information.

City pages provide comprehensive overviews of location-specific government data and trending news, followed by a vast collection of resources categorized by government agency.

FAQx prioritized user feedback by allowing users to report or validate specific data points within the platform. In this spirit, I integrated a convenient "validate/report" feature  into the detail pages, empowering users to flag any inaccurate information for review by the FAQx team. This feature not only ensures the platform's accuracy and reliability but also empowers users to contribute to the ongoing improvement of the service.

FAQx offers a comprehensive dashboard experience for users who wish to save and organize their favorite data collections or entities. Users can create personalized lists, tailoring them to their specific interests or needs. These lists can then be easily saved and shared with friends and family, fostering collaboration and knowledge sharing.